Employee (all genders) Part-time 15h

Zalando — Germany

Salary: Not disclosed · Schedule: Part-Time · Work model: Hybrid

Skills: Communication, Customer Service, Teamwork, POS System

Job Description

THE ROLE AND THE TEAM

As an employee (all genders) working part-time (15h per week), you will be part of our Fashion Service team, which uses a great overview and attention to detail to create the perfect shopping experience for our customers.

OUR MISSION

You have the right skills, but don't meet every requirement? We encourage you to apply anyway. You might be exactly the right person for this or another role in our team!

At Zalando, our vision is to build the leading European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is inclusive from the ground up. We believe that diverse teams foster innovation and creativity, and we actively seek talent from diverse backgrounds.

We actively strive to reduce bias in our hiring and employment processes by focusing on your qualifications, skills, and contributions. To support this, we ask that you do not include personal details such as your photo, age, or marital status in your resume to ensure a fair and equitable assessment based solely on your skills and potential.

We are committed to providing a great and accessible candidate experience for everyone. If you require support during the hiring process, please let us know – we are here for you.

Learn more about our commitment to a diverse and inclusive work environment: https://jobs.zalando.com/de/our-culture/diversity-and-inclusion

WHY THIS ROLE IS EXCITING FOR YOU…

  • You greet our customers with a smile, are helpful, and have a positive attitude. Through your service and positive demeanor, customers look forward to their next visit with us.

  • You are responsible for ensuring that our customers always find a well-organized and attractive store that invites them to shop, both on the sales floor and in the fitting rooms.

  • You handle all our checkout processes professionally and efficiently, process complaints and returns in no time, and ensure a great shopping experience as the customer's final impression.

  • You identify with Zalando and our corporate goal of making the world more sustainable.

WE WOULD LIKE TO GET TO KNOW YOU IF…

  • You have experience in retail or customer service? Wonderful. However, this is not a must.

  • You can express yourself well in German and impress with a positive demeanor.

  • You are a true team player and are always there to support your colleagues.

If you think you have what it takes, we encourage you to apply, even if you don't meet all the requirements. You might be exactly the right candidate for this or other roles.

ZALANDO BENEFITS

Zalando offers a range of benefits; here is an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about our offer.

  • Employee stock program.

  • 40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on Zalando Lounge, discounts with external partners.

  • Two days of paid leave per year for volunteer work.

  • Predictable working hours.

  • Paid overtime (max. 25%) possible on call.

  • At least 27 vacation days per calendar year.

  • Relocation support (by prior agreement).

  • Family services, including counseling and support.

  • Health and well-being options (e.g., Gympass).

  • Mental well-being support and coaching available.

  • Support for your development through our Zalando training platform and semi-annual peer-to-peer performance reviews.

ABOUT THE ZALANDO OUTLET STORES

Our Zalando Outlet Stores are an important part of our offline strategy, which we are particularly proud of as an online platform for fashion and lifestyle. Our outlet stores across Germany are "Zalando you can touch." In a modern shopping experience, we give unsold fashion a second chance.

To further advance our outlet stores, we are looking for energetic, creative, and open-minded talent. Do you want to make a difference and see your success firsthand? Help us rethink fashion and become part of our teams - starting immediately at our Dresden location.

Learn more about the stores: https://jobs.zalando.com/de/retail/?gh_src=gk03hq

Our values: https://jobs.zalando.com/de/our-founding-mindset

do.MORE – our sustainability strategy: https://corporate.zalando.com/de/nachhaltigkeit

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications should be submitted via our online form. Unfortunately, applications sent by email cannot be considered.

This listing was sourced from 4dayweek.io.

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