Community Navigator
British Red Cross — United Kingdom
Salary: £26k - £27k · Schedule: 4-Day Week · Work model: On-site
Skills: Assessment, Case Management, Communication, Social Prescribing, Microsoft 365
Job Description
About The Role
Community Navigator
Location: Covering Denbighshire (on-site)
Salary: £25,541 to £27,200 per annum, pro rata
Hours: 35 per week
Contract: Fixed-term contract (until 31 March 2027)
Additional Requirement: Candidates must hold a full driving licence (held for 2 years) and have access to a vehicle.
Do you have knowledge of the services (statutory and third sector) available in the Denbighshire community? If so, this role could be for you!
Our team of Community Navigators in Denbighshire provides a link between Health and Social Care professionals, Denbighshire citizens, their families, and their carers. As part of the team, you would provide support within the community and the third sector. This approach can also be called 'Social Prescribing', which is a mechanism for connecting citizens with non-medical sources of support in the community. You will recognise that people are experts in their own lives, but sometimes they need someone else to help them identify and work towards the outcomes they would like to achieve.
What will a day in the life of a Community Navigator involve?
You will work closely with Community Resource Teams, 'Talking Points', SpoA Wellbeing Coordinators, the Complex Disabilities Team, Primary Care, Community Mental Health Teams, and other individuals from a variety of local services.
You will engage with 'Talking Points' service users in their usual homes or perhaps in another location. You will conduct needs assessments and develop support plans using the "What Matters" approach.
You will be a source of current, accurate, and timely information about a comprehensive range of support available in the community. You will improve the quality of the service for the benefit of service users.
What do you need to be a successful Community Navigator?
- Be proactive, able to respond quickly to requests for service, and understand the importance of the service you provide.
- Deal with enquiries in a diplomatic, confidential, and non-judgmental manner.
- Feel comfortable planning your own workload and working remotely while still being part of a team.
- Excellent communication skills, both written and verbal.
- IT proficiency, especially with Microsoft 365 packages.
Are you interested? The closing date for applications is 23:59 on Wednesday 9 September 2026.
In exchange for your commitment and expertise, you will receive:
- Holidays: 36 days of annual leave (including bank holidays), pro rata, plus the option to purchase additional leave.
- Pension Scheme: A contributory pension of up to 6%.
- Recognition Platform: Managers can reward great work with shopping vouchers.
- Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
- Wellbeing Support: Peer Supporters, EAP, and the Headspace App.
- Learning and Development: A variety of career and learning opportunities.
- Will Writing Service: Access to a free will writing service.
- Death in Service: A tax-free lump sum paid to your beneficiary if you pass away.
- Cycle2Work: Lease a bike through the scheme.
We are proud to be a Disability Confident and Carers Confident employer.
We are committed to creating an inclusive, fair, and wellbeing-focused culture, where everyone feels safe and valued, and where they can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster a sense of belonging and psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practices, we listen to diverse voices, value lived experience, and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference, and helps everyone to succeed.
Together, we are the world's emergency responders.
About The Candidate
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This listing was sourced from 4dayweek.io.