Working Student

Zalando — Germany

Salary: Not disclosed · Schedule: Part-Time · Work model: Hybrid

Skills: Communication, Customer Service, Teamwork

Job Description

THE ROLE AND THE TEAM

As a working student (all genders) for 15 hours per week, you will be part of our Fashion Service team, which uses a great overview and attention to detail to create the perfect shopping experience for our customers.

OUR MISSION

At Zalando, our vision is to be the "Starting Point for Fashion"—the go-to destination for fashion and lifestyle in Europe—for everyone. We evaluate candidates solely on their qualifications and performance, and make decisions based on our business requirements. We welcome applications from people of all gender identities, sexual orientations, personal expressions, ethnicities, religious beliefs, and with or without disabilities. It is important to us that you are a good fit for the role. You are welcome to omit a photo and details about your age or marital status from your application.

We want to offer you an excellent candidate experience. Please let us know if we can make any accommodations for you, as we want to support you as best as possible throughout the entire application process.

do.BETTER – our diversity and inclusion strategy: https://corporate.zalando.com/de/diversitaet-inklusion

Our Employee Resource Groups: https://corporate.zalando.com/de/diversitaet-inklusion/unsere-employee-resource-groups

WHY THIS ROLE IS EXCITING FOR YOU…

  • You greet our customers with a smile, are helpful, and have a positive attitude. Through your service and positive energy, customers look forward to their next visit with us.

  • Both on the sales floor and in the fitting rooms, you are responsible for ensuring that our customers always find a well-organized and attractive store that invites them to shop.

  • You handle all our checkout processes professionally and efficiently, process complaints and returns in no time, and ensure a great shopping experience as the customer's final impression.

  • You identify with Zalando and our corporate goal of making the world more sustainable.

WE WOULD LIKE TO GET TO KNOW YOU IF…

  • You have experience in retail or customer service? Wonderful. However, this is not a must.

  • You can express yourself well in German and impress with a positive demeanor.

  • You are a true team player and are always there to support your colleagues.

  • You are flexible and available to work within our operating hours from Monday to Saturday between 9:00 AM and 8:30 PM.

  • You are a student (all genders) at a university or university of applied sciences.

ZALANDO BENEFITS

Zalando offers a range of benefits; here is an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about our offerings.

  • Employee share program.

  • 40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on Zalando Lounge, and discounts with external partners.

  • Two days of paid leave per year for volunteer work.

  • Predictable working hours.

  • Paid overtime (max. 25%) possible on call.

  • At least 27 days of vacation per calendar year.

  • Relocation support (by prior arrangement).

  • Family services, including counseling and support.

  • Health and wellness options (e.g., Gympass).

  • Mental health support and coaching available.

  • Support for your development through our Zalando training platform and semi-annual peer-to-peer performance reviews.

ABOUT THE ZALANDO OUTLET STORES

Our Zalando Outlet Stores are an important part of our offline strategy, which we are particularly proud of as an online platform for fashion and lifestyle. Our outlet stores across Germany are "Zalando you can touch." In a modern shopping experience, we give unsold fashion a second chance.

To further advance our outlet stores, we are looking for energetic, creative, and open-minded talent. Do you want to make a difference and see your success directly? Help us rethink fashion and become part of our team—starting now at our Dresden location.

Learn more about the stores: https://jobs.zalando.com/de/retail/?gh_src=gk03hq

Our values: https://jobs.zalando.com/de/our-founding-mindset

do.MORE – our sustainability strategy: https://corporate.zalando.com/de/nachhaltigkeit

Follow us on Instagram: instagram.com/insidezalando

Please note that all applications should be submitted via our online form. Unfortunately, applications sent by email cannot be considered.

This listing was sourced from 4dayweek.io.

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