Lead Sales Associate

Be part of an iconic story.

TOMMY HILFIGER is one of the most recognized global lifestyle brands, inspiring and welcoming consumers since 1985. Founded in New York, the brand has embraced the dynamic spirit of American culture to create the modern standard of accessible luxury. The TOMMY HILFIGER brands include TOMMY HILFIGER and TOMMY JEANS, along with a range of licensed products that bring the lifestyle brand to life across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communication strategy draw their inspiration from the people, organizations and ideas that boldly shape the future of fashion, art, music, entertainment and sport. Major global campaigns, partnerships and innovative initiatives with world-renowned athletes, musicians and artists are a constant source of energy and inspiration for the brand. Discover TOMMY HILFIGER here! (YouTube, Instagram, TikTok)

LEAD SALES ASSOCIATE

REPORTS TO: Store Management Team

SUMMARY: The primary function of the lead sales associate is to sell and promote Tommy Hilfiger merchandise in accordance with TH customer service standards. The lead sales associate has cashier responsibilities and also takes part in a variety of operational activities as assigned by the store management team.

GENERAL RESPONSIBILITIES:

• Consistently deliver TH customer service that meets company standards.
• Ensure that stock levels on the sales floor are adequate.
• Ensure the store displays a distinctive visual presentation and impeccable upkeep.
• Minimize shrinkage by following loss prevention procedures.
• Demonstrate knowledge of sales plans and store results.
• Demonstrate knowledge of individual contributions to business results.
• Follow all company policies and procedures.
• Manage time well and prioritize tasks.
• Demonstrate strong written and verbal communication skills.
• Attend Take 5 minutes meetings and staff meetings as needed.

CUSTOMER SERVICE RESPONSIBILITIES:

• Generate maximum sales potential in accordance with TH customer service standards.
• Build a base of regular customers through excellent data collection and excellent service.
• Stay up to date on products, promotions and special events so they can be communicated to customers and lead to better sales.
• Consistently foster a positive in-store experience by treating all customers and employees fairly and equally.
• Maintain good area coverage by greeting every customer in the area and prioritizing customers before tasks.
• Demonstrate strong written and verbal communication skills.
• Manage time well and prioritize tasks.

PERSONAL RESPONSIBILITIES:

• Represent the TH brand with a personal and professional appearance.

• Demonstrate professional image and behavior.

• Must be ready to work a variable schedule as determined by management.

• Communicate any concerns to the management team.

• Help develop sales associates.

• Ensure respect within the peer group, staff and supervisors.

• Generate energy and enthusiasm around shared goals and values and act with integrity.

• Support all decisions coming from the company and the management team.

• Adjust schedules, adapt to position needs, and take on night shifts, weekends and holidays.

OPERATIONAL RESPONSIBILITIES:

• Adhere to policies and procedures.
• Supervise the sales floor and back room to ensure loss prevention and alert the management team to any unusual internal or external activity.
• Complete the daily opening and closing checklist as prescribed by the management team to ensure the store is always ready.
• Perform all cash register transactions, including those performed by the management team (refunds, exchanges, merchandise credit, gift cards, cash drawer pulls).
• Authorized to reconcile all documentation when requested: cash drawer accounts, secondary verification of cash in the safe, and cashier-to-cashier cash counts.
• Be able to lift loads of at least 40 pounds and stand for long periods of time.

MERCHANDISING AND VISUAL PRESENTATION RESPONSIBILITIES:

• Ensure merchandise replenishment is carried out consistently and adequately on the sales floor.
• Comply with visual presentation standards.
• Carry out markdowns and return items to sale as needed.
• Ensure fixtures, hardware and overall store cleanliness are maintained.

Hired full-time? Your other benefits:

Your well-being is our top priority

At PVH, we offer competitive, valuable and comprehensive benefits programs. We strive to offer options for health, finances and work-life balance. This includes:

• Insurance: the best possible health insurance, vision care, dental insurance, life insurance, and more.
• RRSP and TFSA: plans above market levels to help eligible associates save for retirement.
• Flexible workplace: Company-paid holidays, paid time off, seasonal schedules and flexible work hours.
• Wellness support: A range of wellness resources and programs.
• Scholarship program: Get support for continuing your education, including tuition reimbursement.
• Associate discounts: Enjoy discounts at outlet stores and e-commerce sites.

Please note that your eligibility depends on your employment status, work location and length of employment with PVH, and that our benefits are subject to change. Applications will be accepted on an ongoing basis until the position is filled.

About PVH:

We are brand builders who use our passion and creativity to make Calvin Klein and TOMMY HILFIGER the most sought-after lifestyle brands in the world, while also making PVH one of the most successful brand groups in our industry. We are guided by our values and benefit from our scale and global reach. Together, as a team with a vision and a plan, we move fashion forward for the better. This is our power, this is the power of PVH+.

One of PVH's greatest strengths is its people. Our collective commitment is to create a workplace where everyone feels valued and heard. We are committed to fostering an inclusive and diverse community with a strong sense of belonging. To learn more about our commitments to inclusion and diversity, click here.

"PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer that considers all job applicants based on their individual skills and qualifications, regardless of race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disabilities, military status or any other characteristic protected by federal, provincial or local law. In addition to complying with all applicable laws, PVH is committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as their skills, abilities, training, quality of work, experience and potential.

This listing was sourced from 4dayweek.io.